Required concession documents

What documents do I need to supply?

Child

Child aged 5 - 18 (please note that children under the age of 5 can enter the facility for free). Proof of concession is required for children aged 16 - 18.

Student

Full time or Part time student concession. Please supply a copy of your ICIS card, NUS card or written confirmation of your student status.

Over 63

Please supply a copy of a passport, driving license or bus pass to verify your identity. We appreciate that you may have sent this to the lido in previous years. With our new system in place we are starting afresh with our data collection.

Unemployed

Please supply a copy of your current Job Seekers Allowance form.

Disabled

Please supply a copy of either a letter from the Department of Work and Pensions (DWP) showing that you have been awarded Higher Rate Mobility Component of Disability Living Allowance (DLA) or proof that you have been awarded a “Blue Badge” We need to see both sides of the blue badge (one side shows your name and photo and the other side has the ‘valid to’ date). Please note that carers are entitled to free entry only if their assistance is required to enable the disabled season ticket holder to use the facility.

Family of 2

One full paying adult and one child - child requires proof of concession for age 16-18

Family of 3

Two full paying adults and one child - child requires proof of concession for age 16-18

Family of 3 on Low Income

This family ticket is only for two adults and one child with an annual family income under £16,000. Please supply a copy of a letter confirming current Income Support, Working Tax Credits or Universal Credit

Under 5

Children under 5 can enter the lido for free.

Additional Child

Please supply details of any additional children to your family ticket. Please note that you must be the legal parent or guardian.

Additional disabled adult

Please supply details of the disabled adult associated with your family ticket.

Go to the Orders section in your account to apply

Go to your account