FAQ

Frequently Asked Questions

What is the temperature of the water?
We aim to maintain the main pool at 76F/24C and the small pool at 80F/27C

When are you open?
11am-7pm Monday to Sunday (9.30am start on Tuesday and Thursdays) with early morning swimming Mon, Wed & Fri 6.30-9am and Sun 8-9.30am – please visit our opening times page

What age can children visit on their own?
Children under 8 years old must be accompanied by a guardian aged 16 years or over. This person may be responsible for up to 2 children. We advise that children under 5 should ideally be supervised on a one to one basis.

Who runs the lido?
The lido is operated by Sandford Lido Limited, a registered charity which took control of the lido in 1996. Please visit our meet the trustees page for more information.

Do you accept credit cards?
We have now installed card facilities and are able to offer payment by card.  Minimum transaction is £5. 

You had a refurbishment but it all looks the same.  What did you do?
The main work involved with our main pool refurbishment of 2006/7 was below the surface of the pool which stabilized the main pool basin. Please visit the main pool refurbishment minisite. 

How long is the main pool?
The main pool is now recognised by the Amatuer Swiming Association as the only officially measured 50 metre outdoor pool in England.  Prior to the refurbishment completed in 2007 the length of the pool was 50.25 metres (165feet).

Do you have a car park?
Yes we do although it is a very busy car park.  Please view information to the right of this page.

Can we stay all day?
Entrance prices are for a whole day's visit and information is found on the day prices page

Is there food and drink available?
There is a café on site which provides a wide selection of food and drink.  Visit our café page

Do you have disabled facilities?
The main pool has progressive steps at the shallow end and a hoist is available upon request.  Please note that there is currently no disabled access to the café.

Car Parking

We have a large car park suitable for over 150 cars which sits directly outside of the lido.

Season ticket holders are entitled to a 100% refund but you must first pay for your car park ticket and display the relevant slip. You then take the tear-off slip to reception in order to collect your Daily Swimmer Refund.

We have Cheltenham Borough Council parking attendants who patrol the car park and are authorised to issue Civil Penalty Tickets for drivers who are not displaying a valid ticket or who have parked outside of a designated bay.

Please take care in the car park as we cannot be held responsible for any loss or damage caused.

TimeCost at Machine
up to 1 hour£1.50
up to 2 hours£2.90
up to 3 hours£4.00
up to 4 hours£4.80
4 to 6 hours£6.50
up to 24 hours 

£8.20

 

 

 

 

 

 

Please note that our car park does become full during our busy periods.  If you have to park outside of our facility please ensure that you park legally and sensibly - our surrounding roads are used heavily by Ambulances and Fire Engines.